Private Lessons, Evaluations and Appointments:
- Credit card required at time of booking appointment. May pay with cash/check at appointment, but must have a credit card on file.
- Discount can be available for Rescues
- Cancellations require 24 hour notice or 50% cancellation fee may apply
Class Evaluations
- Payment due in full 24 hours prior to appointment.
- Cancellations require 24 hour notice or forfeit $25 Evaluation Fee
Single Session Classes
- Payment due in full when class is booked
- Cancellations require 24 hour notice or 100% cancellation fee may apply
Tutor Days
- Payment due in full when class is booked
- Cancellations require 24 hour notice or 100% cancellation fee may apply
- Late Drop off or Pick Up may incur a $15 late fee
- Drop Off is 8 AM to 9 AM | Pick Up is 4 PM to 6 PM on weekdays
- Drop Off is at 8:30am and pick up at 2:30pm on weekends.
Group Class (4 or 6 weeks)
- Payment due in full when class is booked
- 10% discount for Rescue Rate*
- Cancellations require 1 week notice or $50 cancellation fee may apply
- Missed Classes – a make-up class may be arranged with your trainer. A $35 fee may apply for makeups.
- If you are unable to complete a multi-week class, a partial credit may be applied to future classes or training. No refunds will be issued once the class has started.
Group Class (2 Weeks)
- Payment due in full when class is booked
- Cancellations require 1 week notice or $50 cancellation fee may apply
- Missed Classes – a make-up class may be arranged with your trainer. A $35 fee may apply for makeups.
- If you are unable to complete a multi-week class, a partial credit will be applied to future classes or training. No refunds will be issued once the class has started.
Seminars
- Payment or deposit due in order to enroll.
- Cancellation: 1 week notice or 100% cancellation fee may apply
Trips/Camps/Special Events
- Deposit or full payment to enroll. Payment in full required 2 weeks prior to event
- Cancellations require 2 week notice or 100% cancellation fee may apply
Boarding
- Credit Card on file required at time of reservation. Payment required in full when booked.
- Cancellations require 48 hours’ notice or subject to $100 cancellation fee.
- Holiday boarding requires 72 hours’ notice or subject to $100 cancellation fee.
*Rescue Rate: Dog has been rescued in the last 3 months or dog is owned and homed by a foster organization or shelter
If you have an emergency and are unable to attend class/appointment, please contact us as soon as possible.