THE CANINE CENTER FOR TRAINING AND BEHAVIOR

PAYMENT, CANCELLATION AND DISCOUNT POLICY

Private Lessons, Evaluations and Appointments:

  • Credit card required at time of booking appointment.  May pay with cash/check at appointment, but must have a credit card on file.
  • Discount can be available for Rescues
  • Cancellations require 24 hour notice or 50% cancellation fee may apply

Class Evaluations

  • Payment due in full 24 hours prior to appointment.
  • Cancellations require 24 hour notice or forfeit $25 Evaluation Fee

Single Session Classes

  • Payment due in full when class is booked
  • Cancellations require 24 hour notice or 100% cancellation fee may apply

Tutor Days

  • Payment due in full when class is booked
  • Cancellations require 24 hour notice or 100% cancellation fee may apply
  • Late Drop off or Pick Up may incur a $15 late fee
  • Drop Off is 8 AM to 9 AM | Pick Up is 4 PM to 6 PM on weekdays
  • Drop Off is at 8:30am and pick up at 2:30pm on weekends.

 

Group Class (4 or 6 weeks)

  • Payment due in full when class is booked
  • 10% discount for Rescue Rate*
  • Cancellations require 1 week notice or $50 cancellation fee may apply
  • Missed Classes – a make-up class may be arranged with your trainer.  A $35 fee may apply for makeups.
  • If you are unable to complete a multi-week class, a partial credit may be applied to future classes or training. No refunds will be issued once the class has started.

Group Class (2 Weeks)

  • Payment due in full when class is booked
  • Cancellations require 1 week notice or $50 cancellation fee may apply
  • Missed Classes – a make-up class may be arranged with your trainer.  A $35 fee may apply for makeups.
  • If you are unable to complete a multi-week class, a partial credit will be applied to future classes or training. No refunds will be issued once the class has started.

 

Seminars

  • Payment or deposit due in order to enroll.
  • Cancellation: 1 week notice or 100% cancellation fee may apply

 

Trips/Camps/Special Events

  • Deposit or full payment to enroll.  Payment in full required 2 weeks prior to event
  • Cancellations require 2 week notice or 100% cancellation fee may apply

Boarding

  • Credit Card on file required at time of reservation.  Payment required in full when booked.
  • Cancellations require 48 hours’ notice or subject to $100 cancellation fee.
  • Holiday boarding requires 72 hours’ notice or subject to $100 cancellation fee.

*Rescue Rate:  Dog has been rescued in the last 3 months or dog is owned and homed by a foster organization or shelter

If you have an emergency and are unable to attend class/appointment, please contact us as soon as possible.